Protecting your privacy
Your privacy is important to us. Jisc is committed to safeguarding the personal information you provide to us and to protecting your privacy, as well as clearly stating how that information is used to deliver our service to you.
The purpose of this privacy statement is to assist you in understanding how we, Jisc, use personal information collected via this website, and the choices you can make about how your personal information is used.
Where we hold your information, we will notify you, by email, of any amendments to this privacy statement and provide you with details of what to do next.
The Luminate services offered by Jisc, as part of the Prospects suite of products, are intended for persons over the age of 13. Users under the age of 13 are welcome to browse the Luminate website, but should not provide us with any personal information.
The information we collect
You do not have to provide any personal information in order to browse this website.
We only collect your email address when you sign up for our newsletter. You are able to unsubscribe from this newsletter at any time by following the unsubscribe link in a Luminate newsletter email or contacting us using the details below.
In addition to your personal information, when you use our website, we may collect tracking information such as your browser type, the operating system you use, the name of your internet service provider and pages visited on the site.
Jisc get this information by using technologies, including cookies to increase the functionality and user-friendliness of our website and to better tailor our website to your needs. For example, we may want to know how long the average user spends on our website, or which pages get the most attention. Information such as this will only be used in aggregate form and will not identify you personally.
How the information is used
We collect information on our users to:
- help us improve and provide a personalised service to you.
- conduct market research.
- send you relevant information.
- inform you of new products and services that may be of interest to you.
We also use information in aggregate form (i.e. your individual details cannot be identified) to:
- aid strategic development.
- audit usage of the site.
- help us deliver relevant content to you on social media websites such as Facebook (see 'Online advertising we use').
Online advertising we use
Our websites use Google's re-marketing technology. This technology enables users who have already visited our online services and shown interest in our services to see targeted advertising on Google partner network websites. Likewise, users that are similar to the visitors of our websites can be addressed. The advertising will be displayed through the use of web cookies. Using cookies, the user behaviour on a website can be analysed and subsequently utilised to provide targeted product recommendations and advertising based on the user's interests.
Our website utilises the 'Pixel' service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to re-target users on Facebook after they have visited the Prospects site. It is also an analytics tool used to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data is saved and processed by Facebook*. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook's Data Use Policy. You can revoke your permission at Facebook - Website custom audiences.
LinkedIn Insight Tag
Our website uses the LinkedIn Insight Tag. This tool allows us to re-target users using LinkedIn's advertising network after they have visited our website. It also allows us to see further data about the visitors to our website using the LinkedIn platform.
The LinkedIn Insight Tag enables the collection of metadata such as IP address information, timestamp, page views and events. All data is encrypted. The LinkedIn browser cookie is stored in a user's browser until a user deletes the cookie or the cookie expires.
(*Information accurate at the time of writing this statement.)
How we share information with third parties
From time to time we may share anonymous, aggregated information about visitors to this site to business partners such as the number of users we have, their average age, location, etc. This information will be shared in a way that ensures your identity is not revealed.
Cookies and other similar technologies
Luminate uses first-party and third-party, session and persistent cookies, tags and other similar technologies as a means of collecting non-sensitive information on general website usage so that we may improve your experience on our website.
Cookies are a small piece of information placed on your computer's hard drive via your web browser to enable the sender to identify, authenticate and maintain specific information about how users behave. Cookies make using the website's facilities quicker, easier and more convenient as well as allowing registered Prospects users to be presented with a personalised version of the site.
If you would like to browse the Luminate website, you may do so without accepting cookies. For more information on the cookies used on this website and how to opt out of accepting cookies, see the section below. Please read this information in full before deciding whether to disable cookies, as doing so may reduce your enjoyment of our website.
Cookies on Luminate
Cookies enable us to identify you when you're logged in, or which device you are using.
They are important to improve your experience on Luminate. We use the following types of cookies;
- 'Strictly Necessary' cookies let you move around the website and use essential features such as our searches and our logged-in areas.
- 'Performance' cookies collect information about how you use our website e.g. which pages you visit.
- 'Functionality' cookies are used to provide our core services or to save settings to improve your visit.
- 'Targeting' cookies are deployed by third parties, such as Facebook, Twitter and our advertising partners. They may subsequently use information about your visit to target you with advertising that you may be interested in, on this and other websites.
The website aboutcookies.org gives you detailed step by step guidance on how to control and delete cookies depending on your browser type. You can adjust your browser settings to your preferred level of protection. The list below provides links to privacy controls for third-party websites that deliver cookies via our website within advertisements or widgets.
- Google analytics's opt out options
- Google and Doubleclick opt-out details
- Network Advertising Initiative
This website contains links to other websites that are not controlled by Jisc. This privacy statement applies only to this website.
Requesting a copy of your personal information
You may, at any time, request a copy of the personal information we hold on you, free of charge. To do this, please contact us via email at firstname.lastname@example.org. We will aim to respond within three working days and provide the information within 28 days.
Unsubscribing and disabling your account
You may unsubscribe from Luminate emails by following the unsubscribe link in any of our email communications to you or, alternatively, please contact email@example.com
Jisc is a registered charity, No. 1149740, and a company limited by guarantee and not having share capital, incorporated and registered in England and Wales with company number 5747339 whose registered office is:
4 Portwall Lane,
Last edited: 1 May 2020
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